Shipping Policies
What is your processing and shipping time?
Orders typically take 10-15 business days to process and produce, and production times will usually increase during and around holidays. Each piece is hand made for you, so please keep this in mind when ordering.
How long will it take for my order to ship to me?
Orders are shipped via USPS. First Class mail typically takes 3-5 business days and Priority Shipping typically takes 1-3 business days. Priority Shipping DOES NOT change the processing and production time of your item, so please keep this in mind when ordering. Also keep in mind, that shipping through USPS during the holidays can become backed up while also considering this time during COVID-19 as there are delays in shipping.
Refunds will NOT be given for lack of understanding that processing and production times do not include shipping and delivery times.
Will I receive a tracking code and email when my order ships?
Yes, an email with a tracking code will be sent to you when your order ships.
What happens if my package gets lost in the mail?